WHAT IS YOUR REFOUND POLICY?

If you are not happy with your purchase (item not as described or broken), please let me know! Depending on the problem, we may proceed to an exchange or a refund. But always 7 days after you receive the parcel.

If you want to return an item you purchase (unworn and undamaged, because worn or damaged jewelry will void the refund), you have to return it within 7 days of receiving it and we’ll give you a refund (that will exclude the shipping expenses) or a replacement if you’d rather. Pelase note that buyers are responsible for return shipping costs.

*I do not accept returns on custom made items (this includes the pet tags)

WHAT KIND OF JEWELRY CAN I MAKE?

– Necklaces
– Tie clips
– Cufflinks
– Rings
– Pet tags

***For rings, please don’t forget to confirm your size.
***We only work in sterling silver 925
***Arrives in a Gift Box

CAN I GET MY RING RE-SIZED?

Most of the time yes, some stone’s won’t be able to take the resizing process so please give your correct size the first time around if possible! But if for any reason you need another size you have to send me back your ring and I will re-sized. Please note that you will have to cover the shipping expenses.

DO YOU WORK IN GOLD?

No, I just work with Sterling Silver 925 and Golden Brass at the time being.

IF I SEND A DESIGN, WHO RETAINS THE COPYRIGHT?

I don’t acquire the rights to your design, and I will not sell additional recreations. I may, however, use pictures submitted in our marketing efforts. If you agree, of course!

DO YOU PUT THE 925 STAMP ?

Even if I guarantee that all the pieces are done in sterling silver, I do not put the stamp. In Spain you have to take the jewelry to a laboratory to have it done, this costs money and will also cause a big delay. In case you want to have it please contact me before the purchase and I will give you timings and cost.

CARE INSTRUCTIONS

BRASS: There are many people who is very sensitive to the BRASS and it turns their skin green, if this is your case, you can add a coat of nail polish in the inside, this way it will not make any reaction with your skin.

SILVER: Sterling silver is an aleation of silver and a very 7.5% of other metals. Is very rare, but there is people who can have a reaction.

BLACK RHODIUM AND SILVER PLATE: plated items should not be confused with solid silver or rhodium. In a plate, a coating of material has been applied to another metal. Even if is a high quality plated, it deserves a little attention and care.

Jewellery made from silver and brass will scratch and wear over time, especially if it comes into contact with a similar or harder material.